This page explains how Goodgold Sports collects and uses personal information, how cookies operate on this website, and the terms that apply when you browse the website or submit an enquiry.

Goodgold Sports is a sports goods and custom apparel manufacturer based in Sialkot, Pakistan.

Business: Goodgold Sports
Founder & CEO: Azeem Ali
Location: Sialkot, Punjab, Pakistan
NTN: 4795169-1
Email: info@goodgoldsports.com
Secondary Email: goodgoldsports@gmail.com
WhatsApp / Call: +92 304 8155824

The website brief allows the Cookie Policy to be incorporated into the Privacy Policy and requires the legal information to cover data collection, third-party tools, user rights, services, intellectual property, liability, governing law and disputes.

1. Privacy Policy

1.1 Information We Collect

We may collect information that you provide when you:

  • Submit the contact or quotation form.
  • Submit a brief through the Custom Studio.
  • Request a product sample or mockup.
  • Contact us through email, WhatsApp or live chat.
  • Subscribe to updates or marketing communications.
  • Upload a logo, artwork, specification or reference file.

This information may include:

  • Your name.
  • Company or brand name.
  • Country and business location.
  • Email address and WhatsApp number.
  • Product type and estimated quantity.
  • Material, colour and customization preferences.
  • Budget information where voluntarily provided.
  • Logos, artwork and files uploaded by you.
  • Messages, enquiries and communication history.

Our forms should collect only information that is reasonably necessary to respond to the enquiry. The website brief also requires form submissions to be retained in the WordPress database for up to 90 days unless a longer period is required for an active project, contractual obligation or legal purpose.

1.2 Information Collected Automatically

When you visit the website, certain technical information may be collected automatically, including:

  • IP address.
  • Browser and device type.
  • Operating system.
  • Approximate location.
  • Pages visited.
  • Time spent on the website.
  • Referral source.
  • Buttons or links clicked.
  • Cookie preferences.
  • Security and error logs.

Analytics, advertising pixels and other non-essential tracking technologies should operate only after the visitor has provided the required consent.

1.3 How We Use Your Information

We may use personal information to:

  • Respond to enquiries.
  • Prepare quotations, samples and product mockups.
  • Discuss product specifications and customization requirements.
  • Process and manage custom manufacturing projects.
  • Provide customer service and order communication.
  • Improve our products, website and services.
  • Maintain website security and prevent misuse.
  • Analyse website performance after consent has been provided.
  • Send updates or marketing communications where permission has been given.
  • Meet contractual, legal, regulatory or record-keeping obligations.

1.4 Lawful Reasons for Processing

Where applicable, we process information based on:

  • Consent: where you choose to submit information, accept non-essential cookies or subscribe to marketing.
  • Contractual necessity: where information is required to prepare or perform a quotation, sample order or manufacturing agreement.
  • Legitimate interests: where necessary to respond to business enquiries, secure the website and improve our services.
  • Legal obligations: where information must be retained or disclosed to comply with applicable law.

1.5 Third-Party Service Providers

We may use trusted providers to operate the website and manage enquiries, including:

  • Website hosting and WordPress services.
  • Elementor and website plugins.
  • Email and form-delivery providers.
  • WhatsApp, Twilio or similar communication services.
  • Google Analytics and Google Tag Manager.
  • Meta Pixel where enabled.
  • Microsoft Clarity.
  • Cloudflare security and content delivery services.
  • Cookie-consent management tools.
  • Live-chat providers.
  • Backup and website-security services.

These providers may process limited information on our behalf. Their own privacy terms may also apply.

1.6 International Data Transfers

Goodgold Sports is based in Pakistan and serves international clients. Information may therefore be processed in Pakistan or in countries where our hosting, analytics, communication or cloud-service providers operate.

Where legally required, reasonable safeguards should be used for international transfers of personal information.

1.7 Data Retention

Contact and Custom Studio form submissions may be stored in the WordPress database for up to 90 days, as specified in the website brief.

Information may be retained for longer where:

  • An enquiry develops into an active quotation or order.
  • It is needed to provide services.
  • It forms part of a contractual or financial record.
  • Retention is required by law.
  • It is necessary to resolve a dispute or protect legal rights.

When information is no longer required, it should be securely deleted or anonymised.

1.8 Your Privacy Rights

Depending on your location and the applicable law, you may have the right to:

  • Ask what personal information we hold about you.
  • Request a copy of your information.
  • Correct inaccurate information.
  • Request deletion of information.
  • Restrict certain processing.
  • Object to certain uses of your information.
  • Withdraw consent.
  • Request data portability where applicable.
  • Complain to an appropriate data-protection authority.

GDPR guidance recognises rights including access, rectification, erasure, restriction, objection and data portability, although the rights available can depend on the legal basis used for processing.

To make a request, contact:

Email: info@goodgoldsports.com
Subject: Privacy or Data Request

We may need to verify your identity before completing a request.

1.9 Marketing Communications

We will send promotional emails only where permission has been given or another lawful basis applies.

You can unsubscribe through the link provided in the message or contact us directly. Withdrawing marketing consent will not affect essential communication relating to an enquiry, quotation or order.

1.10 Security

We use reasonable administrative and technical measures intended to protect personal information, including:

  • SSL and HTTPS.
  • Restricted administrative access.
  • Strong passwords and two-factor authentication.
  • Security monitoring and malware scanning.
  • Website backups.
  • Form validation and spam protection.
  • reCAPTCHA on public forms.

No online system can be guaranteed to be completely secure. Visitors should avoid sending unnecessary confidential or financial information through general website forms.

1.11 Children’s Information

This website is intended for businesses, sports organisations, clubs and adult representatives. We do not knowingly collect personal information from children through the website.

2. Cookie Policy

2.1 What Cookies Are

Cookies are small files or similar technologies stored on a visitor’s device. They can help a website operate correctly, remember preferences, understand visitor activity and measure marketing performance.

Visitors must be given clear information about non-essential cookies and an active choice before those technologies are used. Strictly necessary cookies may operate without consent where they are required to provide the service requested by the visitor.

2.2 Cookies We May Use

Strictly Necessary Cookies

These cookies support essential website functions, such as:

  • Security.
  • Form submission.
  • Spam prevention.
  • Cookie preference storage.
  • Website load balancing.
  • Session management.

These cookies cannot normally be disabled through the website because they are necessary for operation.

Functional Cookies

These may remember preferences such as:

  • Language selection.
  • Translation preferences.
  • Display settings.
  • Live-chat preferences.
  • Previously selected options.

Analytics Cookies

These help us understand:

  • Which pages visitors view.
  • How visitors arrived at the website.
  • How long visitors remain on pages.
  • Which buttons or forms are used.
  • Technical errors and performance issues.

Analytics should be activated only after the visitor has provided the required consent.

Marketing Cookies

These may be used to:

  • Measure advertising campaigns.
  • Understand whether an advertisement led to an enquiry.
  • Create advertising audiences.
  • Prevent repeated or irrelevant advertisements.

Marketing cookies and pixels should remain inactive unless the visitor accepts them.

2.3 Cookie Choices

The cookie banner should provide the following options:

  • Accept All
  • Reject Non-Essential
  • Manage Preferences

Visitors can change or withdraw their choices through the Cookie Settings link available on the website.

Disabling certain functional cookies may affect features such as translation, live chat or embedded media.

2.4 Third-Party Cookies

Embedded or connected services may place their own cookies, including:

  • Google services.
  • Meta or Facebook.
  • Microsoft Clarity.
  • YouTube or embedded video players.
  • Instagram feeds.
  • Live-chat tools.
  • Google Maps.
  • Translation widgets.

The exact cookies used should be confirmed through a cookie scan after the website and all plugins have been configured.

3. Website Terms and Conditions

3.1 Acceptance of These Terms

By using this website, submitting an enquiry or uploading content, you agree to these Terms and Conditions.

Do not use the website if you do not accept these terms.

3.2 Website Purpose

This is a company profile and enquiry website for Goodgold Sports.

It does not currently provide:

  • Online checkout.
  • Automatic order acceptance.
  • Online payment processing.
  • Guaranteed stock availability.
  • Fixed public pricing.

Submitting a form does not create a binding manufacturing contract.

3.3 Quotations and Orders

Prices, quantities, materials, lead times, delivery arrangements and customization details will be confirmed separately in writing.

A binding order begins only when:

  • The specifications have been agreed.
  • The quotation or order confirmation has been accepted.
  • Any required sample has been approved.
  • The agreed deposit or payment has been received.
  • Goodgold Sports has confirmed acceptance of the order.

Quotations may be subject to an expiry date and may change where specifications, quantities, materials, exchange rates, shipping charges or regulatory requirements change.

3.4 Samples and Approval

Where a sample is required:

  • Sample charges and delivery costs will be confirmed before production.
  • The client must review materials, dimensions, colours, logos, labels, packaging and performance.
  • Bulk production will begin only after sample approval is received.
  • Changes requested after approval may affect price and lead time.
  • The approved sample becomes the reference standard for bulk production.

The uploaded brief states that bulk manufacturing must not begin until client approval has been received and that the approved sample should be retained as the quality reference.

3.5 Client Artwork and Intellectual Property

You confirm that you have the legal right to provide and use every:

  • Logo.
  • Trademark.
  • Brand name.
  • Design.
  • Image.
  • Pattern.
  • Artwork.
  • Product reference.
  • Packaging element.

You grant Goodgold Sports permission to use the supplied material only as reasonably necessary to prepare mockups, samples, quotations and products requested by you.

You are responsible for claims arising from artwork or instructions that infringe another party’s rights.

3.6 Goodgold Sports Website Content

Unless otherwise stated, the website’s text, graphics, layouts, photographs, product images, videos, icons, logos and mockups belong to Goodgold Sports or are used under permission.

You may not copy, reproduce, sell, republish or commercially exploit website content without written permission.

3.7 Custom Mockups and Concepts

Mockups are prepared to help clients review a proposed product.

Unless agreed otherwise in writing:

  • Mockups are for evaluation and order-development purposes.
  • They may not be supplied to another manufacturer for reproduction.
  • Colours shown on screens may vary from physical materials and printing.
  • Final production should follow the approved physical sample and written specification.

3.8 Product Information

We aim to present accurate product information. However:

  • Images may be illustrative.
  • Screen colours may differ from physical colours.
  • Material appearance may vary between production batches.
  • Product specifications may be updated.
  • Handmade or custom-manufactured products may have minor reasonable variations.

Final specifications must be confirmed through the quotation, sample and approval process.

3.9 Manufacturing and Lead Times

Any lead time displayed on the website is an estimate unless confirmed in writing.

Lead times may be affected by:

  • Sample approval.
  • Material availability.
  • Order quantity.
  • Customization complexity.
  • Public holidays.
  • Carrier availability.
  • Customs procedures.
  • Events outside reasonable control.

Goodgold Sports will communicate material delays where reasonably possible.

3.10 Shipping

Shipping method, cost, responsibility, transit time, insurance, import duties and delivery terms will be confirmed for each order.

Unless expressly included in the quotation, the customer is responsible for:

  • Import duties.
  • Customs charges.
  • Local taxes.
  • Clearance fees.
  • Destination-country requirements.

Risk and ownership will transfer according to the delivery terms stated in the relevant quotation or commercial agreement.

3.11 Prohibited Use

You must not:

  • Attempt unauthorised access to the website.
  • Upload malicious files or code.
  • Interfere with website operation.
  • Use the website for unlawful or fraudulent purposes.
  • Submit false contact details.
  • Infringe intellectual-property rights.
  • Copy or scrape website content without permission.
  • Use automated systems that place an unreasonable load on the website.

3.12 External Links and Services

The website may contain links to third-party websites or services.

Goodgold Sports does not control those services and is not responsible for their content, availability, security or privacy practices.

3.13 Website Availability

We may update, suspend or withdraw parts of the website without notice for:

  • Maintenance.
  • Security.
  • Technical improvements.
  • Content updates.
  • Business or legal reasons.

We do not guarantee uninterrupted or error-free access.

3.14 Limitation of Liability

To the maximum extent permitted by applicable law, Goodgold Sports will not be responsible for indirect, incidental or consequential loss arising solely from:

  • Reliance on general website information.
  • Temporary website unavailability.
  • Third-party websites or services.
  • Unauthorised use of client-supplied artwork.
  • Events beyond our reasonable control.

Nothing in these terms excludes any liability that cannot legally be excluded.

Product orders may be governed by additional quotation, invoice, supply or manufacturing terms. Where those specific terms conflict with this general website page, the specific written agreement will take priority.

3.15 Indemnity

You agree to be responsible for reasonable loss, claims or expenses arising from:

  • Your unlawful use of the website.
  • Your breach of these terms.
  • Client-supplied materials that infringe another person’s rights.
  • False, misleading or unauthorised instructions submitted by you.

3.16 Governing Law and Disputes

Unless another jurisdiction is expressly agreed in a written contract, these website terms are governed by the applicable laws of Pakistan.

The parties should first attempt to resolve any dispute through good-faith written communication.

Where informal resolution is unsuccessful, the dispute will be subject to the competent courts of Sialkot, Punjab, Pakistan, unless applicable consumer or data-protection law requires otherwise.

3.17 Changes to This Page

We may update this combined policy when:

  • Website features change.
  • New tools or service providers are added.
  • Legal requirements change.
  • Our business processes change.

The revised date will be shown at the top of the page.

4. Contact Us

Questions about this page, personal information or website use can be sent to:

Goodgold Sports
Sialkot, Punjab, Pakistan
Email: info@goodgoldsports.com
Secondary Email: goodgoldsports@gmail.com
WhatsApp / Call: +92 304 8155824
NTN: 4795169-1